Effective Date: September 29, 2025

MyFastCart.com (“we”, “us”, or “our”) is operated by Dukayetu Online Solutions Ltd. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you use our website (https://www.myfastcart.com) and related services (the “Service”).

By accessing or using our Service, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect different types of information to provide and improve our Service:

a) Personal Data

When using our Service, we may ask you to provide personally identifiable information (“Personal Data”), which may include:

  • Full name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment information (processed securely through third-party gateways)

b) Usage Data

We automatically collect information about how you access and use our Service (“Usage Data”), including:

  • IP address
  • Browser type and version
  • Device type and operating system
  • Pages visited, time spent, and actions taken
  • Unique device identifiers and diagnostic data

c) Cookies & Tracking Technologies

We use cookies, tags, and similar technologies to:

  • Improve user experience
  • Remember your preferences
  • Enhance security
  • Analyze traffic and usage patterns

You can disable cookies in your browser settings, but some parts of the Service may not function properly.

2. How We Use Your Data

We use the collected data to:

  • Provide, operate, and maintain the Service
  • Process and deliver orders
  • Communicate updates, promotions, and important notices
  • Improve our website, products, and customer experience
  • Monitor Service usage and detect/prevent fraudulent activity
  • Comply with legal obligations

3. Sharing of Data

We may share your Personal Data only in these cases:

  • Service Providers: With trusted partners who perform functions on our behalf (e.g., payment processors, logistics providers).
  • Legal Requirements: To comply with legal obligations or protect our rights, safety, or property.
  • Business Transfers: In case of a merger, acquisition, or sale of assets.

We do not sell or rent your personal information to third parties.

4. International Data Transfers

If you are located outside Kenya, your data may be transferred and processed in Kenya where our systems are based. By using our Service, you consent to such transfers, provided that reasonable safeguards are in place.

5. Data Security

We use commercially reasonable measures (encryption, secure servers, restricted access) to protect your personal data. However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

6. Children’s Privacy

Our Service is not directed at individuals under 18 years of age. We do not knowingly collect data from children. If you believe your child has provided us with Personal Data, please contact us, and we will take steps to delete it.

7. Links to Third-Party Sites

Our website may contain links to third-party websites. We are not responsible for the content, policies, or practices of those websites. We encourage you to review their privacy policies.

8. Your Rights

Depending on applicable laws, you may have the right to:

  • Access, correct, or delete your personal information
  • Opt out of marketing communications
  • Request restrictions on how we process your data
  • Withdraw consent where processing is based on consent

To exercise these rights, contact us using the details below.

9. Changes to this Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with a new effective date. Continued use of our Service after updates means you accept the revised policy.

10. Contact Us

If you have questions or concerns about this Privacy Policy, you can reach us via:

📧 Email: info@myfastcart.com
🌐 Website: https://www.myfastcart.com/contact-us/
📞 Phone: 0732 792 010

Would you like me to also add a GDPR/CCPA-style “Data Retention & Deletion” clause so that MyFastCart looks more globally compliant (helpful if you plan to sell internationally)?